Awakened after 'startnews Tatkal sting operation', IRCTC actions are like 'America going after Al-Qaeda' and Bind Laden'. Bombing everywhere, killing innocents but main target.
Here many 'honest agents' and genuince 'private' users too are punished just to punish the real offenders.
And the real offenders will always escape from the 'trap'. Suffering is for honest and genuine agents/travellers.